As anything scales too effectively - from fashion to restaurants to music - the market opens for more non-scalable alternatives. Once Starbucks opens on every block, many of us crave the artisanal coffee shop. Once our favorite Italian restaurant becomes a chain of three, we grow tired of it. Why? First, so much of what we buy and do is tied up in... See more

Why We Want Robots at Work but Humans in Art

We hate other people when latency becomes intolerable. As soon as a task is about speed, other humans feel like an irritating inconvenience. The Uber driver’s small talk annoys us. We wish we were in a Waymo. The cashier’s tip screen feels like a micro-ransom when all we want is a bottle of water.... See more