Multipliers: How the Best Leaders Make Everyone Smarter

CREATE SAFETY FOR BEST THINKING (THE YIN) Share their view last after hearing other people’s views. Encourage others to take an opposing stand. Encourage all points of view. Focus on the facts. Depersonalize the issues and keep it unemotional. Look beyond organizational hierarchy and job titles. DEMAND RIGOR (THE YANG) Ask the hard questions. Chall... See more

Yes, certain leaders amplify intelligence. These leaders, whom we have come to call Multipliers, create collective, viral intelligence in organizations. Other leaders act as Diminishers and deplete the organization of crucial intelligence and capability.