Messy desks and the myth of the perfect workspace

Famously, when Gmail came along, Google told us to stop trying to organize (and delete) our email and instead just rely on search to find what we’re looking for. Broadly I’d say that approach has worked well, and in the vast majority of cases, I err on the side of risking losing track of something later instead of spending the time to organize it n

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While email's continued evolution is significant, what it has retained from the old web sets it apart from the other pretty, convenient apps. Email is an open, interoperable protocol. Someone can use Google's service, spin up a server of her own, or send messages through Microsoft's enterprise software. And yet all of these people can communicate s... See more

In a setting where activity provides a proxy for productivity, the introduction of tools like email (and, later, Slack) that make it possible to visibly signal your busyness with minimal effort inevitably led to more and more of the average knowledge worker’s day being dedicated to talking about work, as fast and frantically as possible, through in

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