Mastering Collaboration: Make Working Together Less Painful and More Productive
Gretchen Andersonamazon.com
Mastering Collaboration: Make Working Together Less Painful and More Productive
Chapter 1. Enlist Everyone
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
Much has been written about how to do co-creation — from Sprint (Simon & Schuster) by Jake Knapp to “Pair Design”, which I wrote with Chris Noessel for O’Reilly
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
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Join forces or have a runoff
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
Kate Rutter, principal at Intelleto and author of Build Better Products (Rosenfeld Media), has a useful model for defining teamwork at several levels, which I have adopted (
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
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these folks are resistance-driven because they’ve not been listened to, either by you or by others in the past. Handle negative people with care, making them into valued experts and enlisting them to prepare and strategize ahead of time.
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
Blair Reeves, a Principal Product Manager at SAS and coauthor of Building Products for the Enterprise: Product Management in Enterprise Software (O’Reilly),
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
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Rutter says what lies between cooperation and co-creation is collaboration, where a diverse group of people are responsible for an outcome, but may not all be working hands-on to build the solution.