MANAGEMENT CONSULTING

“Only three things happen naturally in organisations: friction, confusion and underperformance. Everything else requires leadership”.

Management consultants are actually “decoders” of complexity.

“insult rather than consult”, but you have to do it with warmth and with the client’s best interests in mind.

“Success has many fathers; failure is an orphan”.

you are not there to be liked, you are there to do a job the client themselves cannot do without your assistance.

Success is achieved when your client is satisfied through an optimal cost/benefit equation.

Key financial ratios

It is about protecting your professional integrity, and in this regard, you should compare yourself to a therapist, doctor, lawyer, teacher or any other professional who needs to maintain strict integrity in relation to clients.

I developed a list for myself and the associates I eventually employed, to itemise explicitly what it means to behave as a management consultant: First of all, remember that the client is the client. You are not the client. Once the client has confidence in you, it is both tempting and easy to sell them more than they really need. Never try to hold