Maintenance and Care

The noble but undervalued craft of maintenance could help preserve modernity’s finest achievements, from public transit systems to power grids, and serve as a useful framework for addressing climate change

In his 2014 essay, “Rethinking Repair,” professor of information science Steven Jackson argued that contemporary thinking about technology romanticizes moments of invention over the ongoing work of maintenance, though it is equally important to the deployment of functional technology in the world

Whether it’s in our cities, our homes, or our social relations, Mattern continues, “Breakdown is our epistemic and experiential reality...What we really need to study is how the world gets put back together.”

“Repair occupies and constitutes an aftermath, growing at the margins, breakpoints, and interstices of complex sociotechnical systems as they creak, flex, and bend their way through time. It fills in the moment of hope and fear in which bridges from old worlds to new worlds are built, and the continuity of order, value, and meaning gets woven, one ... See more

It’s all too easy to overlook the rush of activity that enables privileged retreat; the Othered precarity that ensures our security; the tangle of urban, regional, national, and global socio-technical networks that support our local stasis — unless we are ourselves a node within those essential systems, or unless we experience the repercussions of ... See more

It might seem that anyone who could disregard all this labor and expertise and affective engagement and see nothingness is alarmingly self-absorbed and willfully oblivious, but we have to admit that essential systems — our public infrastructures and networks of care — are often designed to fade into the background.