made the course change he did may surprise you. The Awesome Responsibility

there are only three things that he can’t delegate. “I can’t delegate my legal responsibilities, I can’t delegate my relationships and I can’t delegate my knowledge. Everything else, however, I can ask others to take responsibility for,”

“Those at the top,” explains Captain Marquet, “have all the authority and none of the information. Those at the bottom,” he continues, “have all the information and none of the authority. Not until those without information relinquish their control can an organization run better, smoother and faster and reach its maximum potential.”

Goals Must Be Tangible

It is not the demands of the job that cause the most stress, but the degree of control workers feel they have throughout their day. The studies also found that the effort required by a job is not in itself stressful, but rather the imbalance between the effort we give and the reward we feel. Put simply: less control, more stress.

The true social benefit of trust must be reciprocal. One-way trust is not beneficial to the individual or the group. What good is a company in which management trusts labor, but labor doesn’t trust management? It is hardly a strong marriage in which the wife trusts the husband, but the husband doesn’t trust the wife. It’s all fine and good for a

“Leaders are to provide direction and intent and allow others to figure out what to do and how to get there.”

People will respond to the environment in which they operate. It is the leaders who decide what kind of environment they want to build.

The responsibility of leaders is to teach their people the rules, train them to gain competency and build their confidence. At that point, leadership must step back and trust that their people know what they are doing and will do what needs to be done. In weak organizations, without oversight, too