Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge Through a Culture of Accountability

it's important to understand the components of culture.

Promotions create experiences that foster beliefs that motivate actions. Therefore your company must promote people who produce the results you want (and in the way you want them produced).

The thing to do in such a situation is to become accountable. The Steps to Accountability are See It, Own It, Solve It, and Do It, and they are essential to moving Above the Line and staying there. These steps are defined by specific behaviors and attitudes that, when applied to specific beliefs and actions, create a Culture of Accountability.

A Culture of Accountability is a place where everyone continually asks, "What else can I do to achieve results, attain objectives, and accomplish goals?"

Either you manage your culture, or it will manage you.

Our experience suggests that most organizations need to focus more on a transition, not on a transformation.

Promoting someone is an example of management creating an experience.

Alignment does not mean agreement with a decision. Rather it means agreeing to move in the same direction once a decision has been made, whether or not we agreed with that decision.

People who do not take the accountable approach are typically somewhere Below the LineSM, either passing through or stuck in the Blame Game, feeling victimized by circumstances that are seen as outside their control.