Audiences have come to expect immediate, unlimited, on-the-same-page participation.

“forum for the exchange of comment and criticism”

The Guardian daily digital crossword puzzles.

The theory posits that one small incident of incivility, when left unchallenged, creates a public impression that disorder is permitted, which encourages more problems to escalate.

James Q. Wilson and George Kelling

Hobbes’s assumption that people are incapable of coexisting without authority implies that human online interactions on news sites would benefit from signage, structure and incentives to participate in a deliberative way.

“warrens” are narrow paths with barriers

Allen cites the volume, velocity and “viscosity” of discourse streams as powerful characteristics affecting the rate of any social change.

Rampant incivility, participation inequality, polarization, propaganda, distortion and distrust