
Journalism, Online Comments, and the Future of Public Discourse

Greater access to information via the internet does not guarantee a higher level of knowledge or understanding among the citizenry either.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
“The circulation of abuse through social networks fuels the psychological phenomenon of “social proof,”19 when people take their cue from the behavior of others,”
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
Audiences have come to expect immediate, unlimited, on-the-same-page participation.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
“evolution of participa-tory spaces” and the “responsiveness of news.”
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
three forms of “public opinion” observable in the citizenry: discussions or debates, public behavior such as rallies or protests and the content of newspapers.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
It means organizing information for maximum understanding, keeping conversations on point, correcting errors, debunking misinformation, seeking out diverse participants, including varied perspectives, and adding value to citizens’ comments above the reactive social media layer.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
Uniting specific news content with user comments enables political pluralism to be expressed by amplifying differing views and ideological approaches.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
The internet permits remote technical interactivity while also facilitating social interaction,