Jack Dorsey on Twitter’s Mistakes (Published 2020)

Or consider Twitter CEO Jack Dorsey’s plan, announced in late 2019, “to develop an open and decentralized standard for social media” — one in which Twitter as we know it would be a mere client. Dorsey said that he saw potential in spreading out responsibility for moderation, recommendation and other processes that were becoming unwieldy under the c... See more

The biggest mistake I made was continuing to invest in building  tools for us to manage  the public conversation, versus building  tools for the people  using Twitter to easily manage it for themselves. This burdened the company with too much power, and opened us to significant outside pressure (such as advertising bud

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Jack Dorsey: great ability to sit back and listen, not inflicting opinions and judgments, questions to lead towards the key mission and values of the company.