Issue 23: Delegating as a Chief of Staff
Many give lip service, but few delegate authority in important matters. And that means all they delegate is dog-work. A real leader does as much dog-work for his people as he can: he can do it, or see a way to do without it, ten times as fast. And he delegates as many important matters as he can because that creates a climate in which people grow.
... See moreRobert C. Townsend • Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits (J-B Warren Bennis Series)
MASTERING DELEGATION You MUST master this difficult skill. To delegate effectively, here’s the seven-step process. 1. Define what is to be done. 2. Be certain the delegatee understands what is to be done. 3. Explain why it is to be done as you are prescribing it to be done.