Interviewing Users: How to Uncover Compelling Insights

Deploy Empathy: A Practical Guide to Interviewing Customers

Michele Hansen

amazon.com
Cover of Deploy Empathy: A Practical Guide to Interviewing Customers

Service Design: From Insight to Inspiration

Lavrans Løvlie

amazon.com
Cover of Service Design: From Insight to Inspiration

Coaching Questions

Tony Stoltzfus

amazon.com
Cover of Coaching Questions

Validating Product Ideas: Through Lean User Research

Tomer Sharon

amazon.com
Cover of Validating Product Ideas: Through Lean User Research

Well-Designed: How to Use Empathy to Create Products People Love

Jon Kolko

amazon.com
Cover of Well-Designed: How to Use Empathy to Create Products People Love