Social media can also increase our negativity. In a recent laboratory study, Robert Jagiello, also at Warwick, found that socially shared information not only bolsters our biases but also becomes more resilient to correction. He investigated how information is passed from person to person in a so-called social diffusion chain.
Free communication is not free. By decreasing the cost of information, we have decreased its value and invited its adulteration. To restore the health of our information ecosystem, we must understand the vulnerabilities of our overwhelmed minds and how the economics of information can be leveraged to protect us from being misled.