Influence: The Psychology of Persuasion (Collins Business Essentials)
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Influence: The Psychology of Persuasion (Collins Business Essentials)
Research has shown that we automatically assign to good-looking individuals such favorable traits as talent, kindness, honesty, and intelligence.
we are most likely to find revolutions where a period of improving economic and social conditions is followed by a short, sharp reversal in those conditions.
The general rule says that a person who acts in a certain way toward us is entitled to a similar return action. We have already seen that one consequence of the rule is an obligation to repay favors we have received. Another consequence of the rule, however, is an obligation to make a concession to someone who has made a concession to us.
These results suggest an important qualification of the principle of social proof. We will use the actions of others to decide on proper behavior for ourselves, especially when we view those others as similar to ourselves.
We will use the actions of others to decide on proper behavior for ourselves, especially when we view those others as similar to ourselves.
From my own perspective, most attempts to analyze the Jonestown incident have focused too much on the personal qualities of Jim Jones. Although he was without question a man of rare dynamism, the power he wielded strikes me as coming less from his remarkable personal style than from his understanding of fundamental psychological principles. His rea
... See more“There is no expedient to which a man will not resort to avoid the real labor of thinking.”
The interesting thing about the Regan experiment, however, is that the relationship between liking and compliance was completely wiped out in the condition under which subjects had been given a Coke by Joe. For those who owed him a favor, it made no difference whether they liked him or not; they felt a sense of obligation to repay him, and they did
... See morethe rejection-then-retreat technique. Suppose you want me to agree to a certain request. One way to increase your chances would be first to make a larger request of me, one that I will most likely turn down.