Influence: The Psychology of Persuasion (Collins Business Essentials)
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Influence: The Psychology of Persuasion (Collins Business Essentials)
These results suggest an important qualification of the principle of social proof. We will use the actions of others to decide on proper behavior for ourselves, especially when we view those others as similar to ourselves.
Even though, on the average, they gave the most money to the opponent who used the concessions strategy, the subjects who were the targets of this strategy were the most satisfied with the final arrangement. It appears that an agreement that has been forged through the concessions of one’s opponent is quite satisfying.
The impressive thing about the lowball tactic is its ability to make a person feel pleased with a poor choice. Those who have only poor choices to offer us, then, are especially fond of the technique. We can find them throwing lowballs in business, social, and personal situations.
we employ the factors of reciprocation, consistency, social proof, liking, authority, and scarcity so often and so automatically in making our compliance decisions.
whenever free choice is limited or threatened, the need to retain our freedoms makes us desire them (as well as the goods and services associated with them) significantly more than previously. So when increasing scarcity—or anything else—interferes with our prior access to some item, we will react against the interference by wanting and trying to
... See morethe principle of social proof. It states that one means we use to determine what is correct is to find out what other people think is correct.
the human response to diminishing personal control.
Whenever one takes a stand that is visible to others, there arises a drive to maintain that stand in order to look like a consistent person.
commitments are most effective in changing a person’s self-image and future behavior when they are active, public, and effortful.