I like people who apologize
raekatz.substack.com
I like people who apologize
There is the kindness of ‘please’ and ‘thank you.’ And the kindness of “I was wrong, I’m sorry.” The small kindnesses that smooth our interactions and help other people feel as though you’re aware of them .
Seth Godin • Three types of kindness
A proper apology
consists of conveying the 3 Rs:
regret (genuine empathy with the other)
responsibility (not blaming someone else)
and remedy (your willingness to fix it).
Kevin Kelly • Excellent Advice for Living
Sorry you feel that way: why passive aggression took over the world
economist.com
my sincerest apologies for the silence. Rather think of my silence as listening really well