I like people who apologize
raekatz.substack.com
I like people who apologize
alex added
Justin Mather added
There is the kindness of ‘please’ and ‘thank you.’ And the kindness of “I was wrong, I’m sorry.” The small kindnesses that smooth our interactions and help other people feel as though you’re aware of them .
Seth Godin • Three types of kindness
Saying sorry, I reminded the team, doesn’t mean you’re wrong.
Will Guidara • Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
A proper apology
consists of conveying the 3 Rs:
regret (genuine empathy with the other)
responsibility (not blaming someone else)
and remedy (your willingness to fix it).
Kevin Kelly • Excellent Advice for Living
simon and added
apologizer focuses on the impact on their actions and resists the urge to frame their message around their intentions,