i++ Issue #4: The next Zapier or IFTTT will use Game Design

There are several things IFTTT did poorly when compared to Zapier:

First, they did not target any particular audience. When you try to be all things to everyone, you end up being nothing to anyone.

Second, they did not follow the simple principle of show, don’t tell. Even in the simple image above, you can tell Zapier helps apps talk to one another. ... See more