I would argue that what you need is a mix of the public and the private. You need more digital public spheres—both local governments could create it; nonprofits could create it.
The tools for public conversation should exist outside of private companies as common infrastructure, like the Internet itself. An open and durable decentralized protocol for public conversations can allow users a choice in their experience, creators control over their relationships with their audience, and developers freedom to innovate without pe... See more
So what we have to do, in my view, is to make the participation of the digital sphere more active, more empowering. There are many ways you could do that, but I’m thinking of a site that’s a bit more formal and inclusive of everyone, discussing issues affecting the community.