How Urban Planning Could Help Build Better Online Spaces | On the Media | WNYC Studios

If you want a better truth architecture, you need a better trust architecture. I mean, when you think about it, I mean, we know firsthand so little of what we think we know and most of it comes from... It's why fixing the relational problems to me is as or more important as fixing the content problems. Because ultimately, if we don't change who peo... See more

A lot of the most important work that public institutions do is the most laborious, it's the most time consuming. It's the first thing that you would optimize away if you were trying to increase the profitability of your VC library, right?

I think it's easy, especially when we're talking about technology, to imagine that the solutions are all technical. Most of running your own social networking is social. It's like, how do you get people together in a way where they're feeling something? So to the firepit question, to me, it points to play, it points to art, it points to other thing... See more

But what Joan is calling for is this notion that the more you get close to how human beings are relating and how human beings are understanding, the harder it is to replace all of that with a fancy algorithm. And one thing about librarians is they know their local context and they understand the different constituencies that are involved. All of th... See more

And there was something else to look at what urban planner William White calls triangulation. You don't have to directly engage with other people who are here. You can both be looking at the fire. You're having a nice time. You're warm, you're feeling good. And over the course of sitting for a while, there's opportunity to strike up a conversation ... See more