
How to Win Friends and Influence People

“Every man I meet is my superior in some way, in that, I learn of him.”
Dale Carnegie • How to Win Friends and Influence People
obstreperous
Dale Carnegie • How to Win Friends and Influence People
Dramatize your ideas.
Dale Carnegie • How to Win Friends and Influence People
Let the other person save face.
Dale Carnegie • How to Win Friends and Influence People
Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
Dale Carnegie • How to Win Friends and Influence People
Make the other person happy about doing the thing you suggest.
Dale Carnegie • How to Win Friends and Influence People
“Action springs out of what we fundamentally desire…and the best piece of advice which can be given to would-be persuaders, whether in business, in the home, in the school, in politics, is: First, arouse in the other person an eager want.
Dale Carnegie • How to Win Friends and Influence People
Throw down a challenge.