How to Improve Your Sales Performance With Thought-Shaping Questions
Step 1: Kick off your Accusation Audit™ with a statement like this: I’m getting ready to ask you a question that’s going to make your day a lot harder. After you’ve made your statement, use Dynamic Silence™ to make sure your words land. In most cases, the clerk will flinch or blink and look up to the side before telling you to go on.
Step 2: Continu