How to improve social media - Part I

Social media seems to have this intrinsic character of convergence. I talked about that in a previous newsletter. The idea that once you become a part of a digital community, your very participation in that community further optimizes the platform’s convergence upon a single set of ideas, idioms, modes, or what have you.

There’s one rule of thumb that’s proven true over and over again: the best version of every consumer product is the one that’s intrinsically social.

Alongside technical tools, we need ways of defining and explaining social norms and expectations about contribution and value sharing. We need collective mechanisms for decision-making about shared assets, that make people feel heard while recognising the limitations, constraints and realities of their maintenance. We need people and organisations ... See more