Below the surface, however, cracks were starting to form. We had always gotten more press than the maturity of our product and organization justified. In that gap between the level of press we received and where our product actually was, backlash formed. The Klout Score, which was our biggest asset, was also our worst enemy. It was too much of a no... See more
This was an incredibly difficult stretch. Every time something popped up on my calendar I knew it was someone telling me they were leaving the company. These conversations were crushing. All I could think about was finding a way to fix things. We kicked off some really cool product experimentation but we were a Series C company trying to do seed st... See more
My biggest takeaway from this whole experience was that luck plays a big part in the startup journey (both good and bad). Also, shit can change fast in this startup game. Hot one day and barely holding on the next. About to sell the company, to about to be fired, to back to closing an acquisition. More than anything though I learned that if you rai... See more