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How to Disagree
If you watch Brad argue with his colleagues—or the pirates fight with one another—you can quickly see that the tension is intellectual, not emotional. The tone is vigorous and feisty rather than combative or aggressive. They don’t disagree just for the sake of it; they disagree because they care. “Whether you disagree loudly, or quietly yet persist
... See moreAdam Grant • Think Again: The Power of Knowing What You Don't Know
She suggests using specific language, like “Help me understand your point” in place of “I disagree with that,” to depersonalize and invite intellectual discussion among those who might otherwise give in.
Gretchen Anderson • Mastering Collaboration: Make Working Together Less Painful and More Productive
Know how to get in sync and disagree well.
Ray Dalio • Principles: Life and Work
When talking online, remember to… Overemphasize politeness. Numerous studies have shown that online tensions are lessened if at least one person is consistently polite. In one study, all it took was adding thanks and please to a series of online arguments—while everything else stayed the same—to reduce tensions. Underemphasize sarcasm. When we say
... See moreCharles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection
By considering the strongest version of an opponent’s perspective and limiting our responses to our few best steps, we have a better chance of finding a rhythm.