How to DAO 201: Onboarding as Wayfinding

In DAOs, this dynamic is a 2-way street: a new member learns to navigate the community, and the community learns how to integrate the member into the mission. Multiple time-zones, constantly changing priorities, and a highly volatile ecosystem complicate this further.

In traditional organizations like SaaS tech companies, most onboarding focuses on a unidirectional conversations. The company prepares new employees to execute a pre-defined role or trains new customers to use a product effectively. Although there are exceptions, the organization mostly directs the agent.