How Technology is Hijacking Your Mind—from a Former Insider

His name is Tristan Harris, a former start-up founder and Google engineer who deviated from his well-worn path through the world of tech to become something decidedly rarer in this closed world: a whistleblower.

“This thing is a slot machine,” Harris says early in the interview while holding up his smartphone.

“How is that a slot machine?” Cooper ask

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You might also be aware that all this is delivered by means of “persuasive design”—an umbrella term for an armory of psychological techniques borrowed directly from the designers of casino slot machines, for the express purpose of encouraging compulsive behavior. One example among hundreds is the ubiquitous drag-down-to-refresh gesture, which keeps... See more

By portraying our opponents as beyond persuasion, social media sorts us into ever more hostile tribes, then rewards us, with likes and shares, for the most hyperbolic denunciations of the other side, fuelling a vicious cycle that makes sane debate impossible. We mustn’t let Silicon Valley off the hook, but we should be honest: much of the time... See more

We experience the externalities of the attention economy in little drips, so we tend to describe them with words of mild bemusement like “annoying” or “distracting.” But this is a grave misreading of their nature. In the short term, distractions can keep us from doing the things we want to do. In the longer term, however, they can accumulate and ke... See more

In a 2017 interview, Ev Williams (the founder of Twitter), said something that has stuck with me since: “the trouble with algorithms, is that it rewards extremes. Say you’re driving down the road and see a car crash. Of course you look. Everyone looks. The internet interprets behavior like this to mean everyone is asking for car crashes, so it trie... See more

The massive behavioral conditioning we’ve all been undergoing since the advent of ubiquitous electronic communications technology has changed us radically. But this dramatic, if not epochal, change is underappreciated. It’s underappreciated because we’re living in it as it happens, like frogs in cold water that slowly gets heated up without the fro

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