How Intercom Brings Play Into Their Design Process - Wake

There's a unique human component to interaction design. Why? Because ultimately people are trying to get stuff done using a product. Beauty in form and composition is not enough. There's an inherent satisfaction apparent in striking a holistic balance between form and function.

If we can add Feel to the humble checkbox, imagine what it could do for apps that aid in personal connections or creativity. Many of us make the mistake in thinking of the apps we design as public spaces—drawing inspiration from the rationality of airport signage or the deference of an art gallery. We completely forget that these experiences are al... See more