I learned, very gradually, that a friend’s job in these circumstances is not to cheer the person up. It’s to acknowledge the reality of the situation; it’s to hear, respect, and love them; it’s to show them you haven’t given up on them, you haven’t walked away.

to know someone who has grieved, you have to know how they have processed their loss—did they emerge wiser, kinder, and stronger, or broken, stuck, and scared? To be a good friend and a good person you have to know how to accompany someone through this process.

The really good confidants—the people we go to when we are troubled—are more like coaches than philosopher-kings. They take in your story, accept it, but push you to clarify what it is you really want, or to name the baggage you left out of your clean tale. They ask you to probe into what is really bothering you, to search for the deeper problem