Community means a lot of things to a lot of people. Whether it’s your local running group, a book club, your gym squad, family, or membership in an exclusive club, belonging to something is meaningful. Our identities, while obviously unique to us, are so shaped by the influence and power of community that it remains a biologically human need to hav... See more
Community helps you: capture intel; we learn from our customers what they want and what they are doing; receive feature requests; learn what potential features are getting buzz before building them; users learn from each other; nowadays we even end up hiring folks through these communities.
Everywhere we go these days, there is talk about community - the developer SaaS tool, the soap brand, and virtually every product I interact with now prominently bears a Community link on their homepage. Personally, I don’t need more Slack groups or things to which I belong. What I want is deeper relationships with specific people where I can be mo... See more
Email apps are good at being better. They've invented or popularized some of the most innovative ideas in software—even if they can’t always find a business model to match. And those features are what live on.