House of Lies: How Management Consultants Steal Your Watch and Then Tell You the Time

held at

is famous for this: not drinking coffee. “So”—he turns to you—“I’ve been hearing good things about you. Very

is to impress. The employees take notes.

Thus, the appraiser is free to form a negative impression of the victim based not upon personal loathing but upon off-the-record insults delivered by those in a better position to be unimpressed.

for Absolute Blithering Idiots Part I opens