Fuck, this is good, on why we want robots at work but humans in art, via Chris Paik. Tl;dr: in the economy of necessity, humans are friction. In the economy of meaning, they’re the point.

We hate other people when latency becomes intolerable. As soon as a task is about speed, other humans feel like an irritating inconvenience. The Uber driver’s... See more

In that moment I had a thought, so I jumped in and said something like, “but those are all choices. Customer service doesn’t have to be an underpaid and awful job. Just think about how much it absolutely sucks to do anything related to customer service on the customer end, the automated phone menus and the dialogs and the way you are never talking... See more