Handbook of Collective Intelligence
What makes the online community a more efficient workforce than one managed by a firm? The short answer is that communities are better at both identifying talented people and evaluating their output.
Jeff Howe • Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Mastering Collaboration: Make Working Together Less Painful and More Productive
amazon.com
“collective intelligence”—deriving data, knowledge, and insight from large groups connected online.
Joel Gurin • Open Data Now: The Secret to Hot Startups, Smart Investing, Savvy Marketing, and Fast Innovation (Business Books)
MIT’s Centre for Collective Intelligence for an overview of thinking in this area, www.cci.mit.edu