Good is in the eye of the beholder.
As readily as I advise my clients that fewer and fewer lookers will ever become readers, I also encourage them that there is much to be gained from just a look. And I am seeing greater interest on their part in thinking deeply about achieving clarity and simplicity, of packing as much information in as little signal, of being ever more intentional
... See morechrbutler.com • What Eyes Want - Christopher Butler
What do people need to understand? What are the edges of the map or diagram? What are you not mapping or diagramming? Where will other people see this map or diagram (e.g., on a wall, in a presentation, on paper)?
Abby Covert • How to Make Sense of Any Mess: Information Architecture for Everybody
Humans are bad at coming up with search queries. Humans are good at incrementally narrowing down options with a series of filters, and pointing where they want to go next. This seems obvious, but we keep building interfaces for finding information that look more like Google Search and less like a map.
All information tools have to give users some... See more
All information tools have to give users some... See more