Despite 63% of pet parents wanting to know about payment options early, few specialty clinics share this information before the client arrives

• 72% of pet parents are very/extremely concerned about the financial implications of the cost of their pet's specialty care as they are the potential outcome.


• Half would be stressed by a specialty care bill of up to $1,000, with 81% being stressed if the bill increased towards $2,500.


• Only 25% of specialists believe pet parents have realistic

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We asked veterinarians what challenges they are having MORE trouble with over the past 12 months. There was some nuance in the response between private and corporate practices:

Corporate Practices

1. Finding staff


2. Staff burnout


3. Pet owner financial constraints

Private Practices

1. Finding staff


2. Pet owner financial constraints


3. High appointment demand

According to Weave’s study, 28% of providers are already seeing an increase in patients using a payment plan

Weave found that 60% of providers say patients are less reasonable now than 12 months ago. According to Weave’s research, 20% of providers think their patients trust them less than a year ago while 96% of providers think their patients lie to them during appointments.