From 1:1 to 1:Many—Humans, Artefacts, & Ecosystems Thinking

Designers are taught that their job is to represent the people who will use our products. We "empathize" with them and put their needs at the center of our decision-making process. As companies scale up, their priorities and incentives become less and less aligned with the people using their products. Bad things happen as we stop solving people pro... See more

Taking on a holistic approach to design and systems’ thinking can help us understand how different elements relate to each other — and helps us remember that the world is an interconnected web. Everything we design is part of a whole that has a wider social and ecological impact.