Finding the Goldilocks Zone: Just the right amount of process
Good processes should create lightweight checks that solidify alignment and achieve a combination of speed and adherence to best practices, so that participants no longer have to divine the best way to do something. Defensive processes, on the other hand, exist because people are not aligned on who owns a particular decision, and they inevitably sl
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
People ask me about processes all the time. Planning processes, performance review processes, OKRs, et cetera. I think it’s because I was once a COO and people have this vision of COOs as process fiends. People who make the trains run on time. People with lots of Gantt charts all around them. I have nothing against process.1 But I think start... See more
rkg.blog • Desperation-Induced Focus
Process is how we force alignment when it doesn’t happen naturally. You schedule meetings, you embed systems for tracking and accountability, and you install more managers. But if not implemented properly, process slows down progress. It can be painful, especially as teams that grew up eschewing mandates mature. Nobody likes more obstacles to doing
... See moreScott Belsky • The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture
Knowing how to respect process while not letting it inhibit progress is one of the holy grails of management. Introduce process to counter misalignments only as they emerge.
Scott Belsky • The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture
CREATING THE SYSTEMS AND PROCESSES