Explosive Growth: A Few Things I Learned While Growing My Startup To 100 Million Users & Losing $78 Million
by Cliff Lerner
updated 4d ago
by Cliff Lerner
updated 4d ago
The reason the first group of women I ran into at the bar said they were “playing Tinder” was most likely because Tinder’s CTA button asked, “Keep Playing?” It was a brilliantly shrewd use of language that made users think they were playing a game, rather than online dating.
#ExplosiveGrowthTip 29: If your largest source of revenue stopped paying you or disappeared, could your business survive for at least six months? Come up with a contingency plan now.
#ExplosiveGrowthTip 57: Don’t be afraid to test any idea, because you can rarely guess what will and what won’t work. Have you tested an idea recently that somebody from your customer service team was passionate about?
#ExplosiveGrowthTip 12: Do you know what your product’s “aha” moment is? If not, figure it out, and focus on optimizing that experience for all users.
#ExplosiveGrowthTip 30: Revenue tests take several months to reveal their true impact and long-term ramifications on user growth and retention. Reaching conclusions too soon can be very damaging. Do you wait until your crucial tests reach statistical significance before reaching conclusions?
Book Recommendation: The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz.
Testing different background colors showed us how simple changes had massive impacts on user behavior. In case anyone is wondering, yes, a pink background for females did lead to substantially more activity from that demographic.
#ExplosiveGrowthTip 25: Try to hire employees who will also use your product, because they will have some of the best ideas and will outperform non-user employees. Do at least 20 percent of your employees use the product regularly?
That functionality became one part of a unique three-part grading system that assigned a traditional letter grade (A-F) based on three aspects of a user’s membership—profile, messaging, and peer review.
(as a matter of fact, nearly 50 percent of men do swipe-right on every girl).