Use “I” statements. Nobody likes being told what to do or that they’re wrong. Using “I” statements like, “I don’t agree with you and here’s why,” is much more effective than, “That’s a stupid idea.” Presenting an opinion as a fact creates defensiveness while owning our opinion prevents it from being toxic. For example, there’s a big difference betw

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Good communication involves three components: skillful listening (Empathy), effective self-expression (Assertiveness), and caring (Respect). The acronym, EAR, will help you remember these three components: E = Empathy, A = Assertiveness, and R = Respect. Bad communication is just the opposite. You don’t listen, you don’t express your feelings openl

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