Enshittification: Why Everything Suddenly Got Worse and What to Do About It
Author Cory Doctorow coined the term "enshittification" to describe the gradual decline of services as they prioritize value extraction over value creation for users, a process he views as an inevitable consequence of platform capitalism.
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This is enshittification: Surpluses are first directed to users; then, once they're locked in, surpluses go to suppliers; then once they're locked in, the surplus is handed to shareholders and the platform becomes a useless pile of shit. From mobile app stores to Steam, from Facebook to Twitter, this is the enshittification lifecycle.