
Ending the Social Care Crisis: A New Road to Reform

I spend an awful lot of time at home by myself, quite lonely and quite fed up. (Health and Social Care Committee, 2020a)
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
In future years, even more staff will be needed – another 480,000 by 2035 if present trends continue (Skills for Care, 2021).
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
social care is the key to unlocking the possibility of living the best life we can.
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
They found it frustrating trying to find a way through the bureaucracy to access help and knowing who to contact.
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
NHS-funded nursing care (FNC). In 2021, this is worth £187.60 per week and is paid directly to the home
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
survey of the views of people who use adult social care. In 2019–20, 64 per cent said they were ‘extremely satisfied’ or ‘very satisfied’ with their care and support and a further 24 per cent were ‘quite satisfied’ (NHS Digital, 2020c).
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
estimated value of unpaid care provided by family members and other friends and relatives. If anything, this increased during COVID-19 and is now estimated to be worth £193 billion a year in England (Carers UK, 2020).
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
Arguably, we have spent too much time considering policy content – the ‘what’ of social care reform – and too little time on policy process – the ‘how’ question – and hardly any time at all on implementation – the ‘when’ question.
Richard Humphries • Ending the Social Care Crisis: A New Road to Reform
Non-medical care, or social care as it is termed today,