Frederick W. Smith
updated 1mo ago
Frederick W. Smith
- Munger cites FedEx as one of his favorite examples on the power of incentives: The heart and soul of the integrity of the system is that all the packages have to be shifted rapidly in one central location each night. And the system has no integrity if the whole shift can’t be done fast. And Federal Express had one hell of a time getting the t... See more
from Incentives: The Hidden Forces That Shape Behavior by Farnam Street
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- One of my favorite cases about the power of incentives is the Federal Express case. The heart and soul of the integrity of the system is that all the packages have to be shifted rapidly in one central location each night. And the system has no integrity if the whole shift can't be done fast. And Federal Express had one hell of a time getting the th... See more
from “The Psychology of Human Misjudgment” by Charlie Munger
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- UPS, FedEx, and USPS win - we’re fighting to bring customers online, and more customers shopping online instead of in store means more shipping.
from Shopify and the Hard Thing About Easy Things by Packy McCormick
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