Emotional labor and its consequences

what we're looking for is to find work where our work is unmistakably us, where our work is something we can point to and say, "Given who I am and what I see, I made this. I made this for you. Can you please help me make it better?" And when we can do that, our days are totally different than when we're basically sure that an AI is going

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We’ve automated the hands. We’re automating the heads. What’s left is the heart: presence, commitment, and care. That’s the third labor — relational labor — the work machines can’t replicate because they can’t relate in the truest sense of the word.

In a world where we can outsource productivity to technology, the people who reap the biggest rewards aren’t those who work the fastest.

They’re the people who make things that are wonderful, original, weird, emotionally resonant, and authentic. As our feeds become flooded with instant, AI-generated content, the most dangerous thing you can do is pl... See more

In a world where we can outsource productivity to technology, the people who reap the biggest rewards aren’t those who work the fastest.

They’re the people who make things that are wonderful, original, weird, emotionally resonant, and authentic. As our feeds become flooded with instant, AI-generated content, the most dangerous thing you can do is pl... See more