Don't Make Me Think by Steve Krug – The Rabbit Hole
But I know that we all love to have definitive answers, so here’s a tiny collection of things that you should always do or never do. Don’t use small, low-contrast type.
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
The fact that the people who built the site didn’t care enough to make things obvious—and easy—can erode our confidence in the site and the organization behind it.
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.
Steve Krug • Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice. —KRUG’S SECOND LAW OF USABILITY
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
FACT OF LIFE #1: We don’t read pages. We scan them.
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.