Difficult Conversations: How to Discuss What Matters Most

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Al Switzler • 12 highlights

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Difficult Conversations

Sheila Heen

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Strategic Intervention Handbook

Mark Peysha

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Why Are We Yelling?: The Art of Productive Disagreement

Buster Benson

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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life

Mark Goulston

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