Design Justice: Community-Led Practices to Build the Worlds We Need (Information Policy)

most often assumed to be members of the dominant,

Is it always (or ever) possible to reduce cognitive load for all users simultaneously? Perhaps not. Instead, designers constantly make choices about which users to privilege and which will have to do more work.

burdens,

and doesn’t require an impact analysis of the distribution

cycle, the usefulness of the technology becomes biased towards one group.

of material and symbolic benefits that are generated through design.

Design scoping processes that exclude structural problems, large institutional actors, or the state from the field of analysis convert design into an antipolitics machine. Design narratives too frequently invisibilize the matrix of domination and set the boundaries of the imagination to exclude already existing, community-led solutions,

lead user innovation, information asymmetry between manufacturers and users, and variance in user product needs.

“Don’t start by building a new table; start by coming to the table.”