social-relational model: that is, an analysis of how disability is constructed by culture, institutions, and the built environment, which are all organized in ways that privilege some bodies and minds over others.

Is it always (or ever) possible to reduce cognitive load for all users simultaneously? Perhaps not. Instead, designers constantly make choices about which users to privilege and which will have to do more work.

focuses on concrete mechanisms for community control, is linked to a disability justice analysis, and explicitly attends to the distribution of design’s benefits and burdens according to the matrix of domination.

“Google’s Ideological Echo Chamber,”

Design Justice as Community Organizing

We view change as emergent from an accountable, accessible, and collaborative process, rather than as a point at the end of a process.

one of the most important ways that narratives structure design is in the scoping and framing of design problems.

designers tend to unconsciously default to imagined users whose experiences are similar to their own.35 This means that users are

cycle, the usefulness of the technology becomes biased towards one group.