User Testing spicy take incoming:
At a recent talk at Config, the Teenage Engineering CEO had some takes on building great products that didn’t go down well with some folks (and were loved by others).
Specifically, he said he doesn’t do User Testing.
A few thoughts:
In college, the author started his first startup, and it failed. Before launch, he didn't talk to customers, he fought with his cofounders a lot. He didn't know how to build working software or deal with tech debt. He read Eric Ries's Lean Startup after this experience and vowed to use it. Since the insurance CRM was geared toward tracking existing... See more