Consistency and Accountability

Mindless repetition without meaning is the stuff of automatons.

New behaviors — behaviors we’ve committed to with consistent actions — will make teams think about each other differently and commit to working together in different and better ways.

It’s typically uttered when someone doesn’t like following a set way of doing things — when a process is mindlessly followed and someone is trying to introduce something new: a new technology, new process, or new way of thinking.

“We’ve always done it that way” is the business equivalent of a parent uttering “Because I said so.”

There may be very goo... See more