Consistency and Accountability
Without managed trust, people will show up to do their jobs and they will worry primarily about themselves. This is the root of office politics—people acting within the system for self-gain often at the expense of others, even the company. If a company doesn’t manage trust, then those working for it will not trust the company, and self-interest
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Culture as the ultimate accountability system
At its best, culture isn’t a poster on a wall or a paragraph in a mission statement. It’s the operating system that lets people communicate, execute and hold one another accountable without endless escalation or micromanagement.
At its best, culture isn’t a poster on a wall or a paragraph in a mission statement. It’s the operating system that lets people communicate, execute and hold one another accountable without endless escalation or micromanagement.