
CLOSE is Not a Four Letter Word!

Who is their spouse? Who are their influences? Who has been their favorite rep in the past? What would they be doing today if they had the day off? What is their favorite restaurant? What is their favorite television show? When did they decide to go into their profession?
Nina Gass • CLOSE is Not a Four Letter Word!
“CLOSERS sell products. Losers sell excuses.” —Michael Cammack
Nina Gass • CLOSE is Not a Four Letter Word!
- Customer 2) Love 3) Own it 4) Speak up 5) Ears
Nina Gass • CLOSE is Not a Four Letter Word!
Exercise #1 -- Dig Deep