Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Outside In: The Power of Putting Customers at the Center of Your Business

Kerry Bodine

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Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Frances Frei

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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

Wayne McCulloch

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