If I had to guess, I think the general disappearance of good manners has something to do with how we’ve been conditioned to view each other: as things, not people. We see other people as things that can get us things. Maybe we have such little respect for one another because we have such little respect for ourselves. The commodification of the... See more

we should directly tie the success of our technologies to how much they enable our humanity (as in, our positive human characteristics), and use this criteria to evaluate past, present and future technologies.

Alan Cooper — UX pioneer and author of About Face — argues that we should treat our interfaces like people and do what we do best: moralize about their behavior.